FAQ

No two replacement projects are identical. In order to determine the budget for your window or door replacement project, we will need to wholly realize your wants and needs. Set up a free, in-home consultation and we’ll be able to provide you with a free quote the day of your consultation. A Pella^® design professional will work alongside you to comprehend your idea, choose high-quality products and measure for your replacements.

In addition to making high-quality products in various styles, we also have payment and finance options to help make your replacement project affordable.

It’s our priority to ensure we answer every one of your questions about windows and doors from Pella of Casper. We’ll check in to all the features and choices available to you, including material choices and energy-efficient possibilities. To be sure we can cover it all, we recommend you schedule about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Casper are run by a Pella^® Expert Installer^SM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must go through a thorough set of training courses so that your windows and doors are appropriately installed and meet Pella’s warranty criteria. You can read more about your straightforward, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are completely backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you recognize a reduction in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella^® vinyl windows is that you won’t have to paint them. They come in a variety of colors, so you’ll find a color that complements your home. We do not recommend painting your vinyl products; this will nullify your warranty.

Pella of Casper offers services and support that big-box stores aren’t able to. Our professional staff has proficiency in selling, installing and servicing Pella^® windows and doors. You’ll have a specific Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work handling any issues.

There are a number of reasons why Casper-area folks choose Pella of Casper for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell exclusively through third-party channels, Pella of Casper has a dedicated window and entry door showroom. This distinctive way of doing business provides you a highly personal experience with the help of a local Pella^®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Casper has a high-quality, energy-efficient and durable solution.